Federal Investments Trust(“FIT”) welcomes you. FIT provides the FIT Services (defined below) to you subject to the following Terms of Service (“TOS”), which may be updated by us from time to time without notice to you.. By accessing and using the FIT Services, you accept and agree to be bound by the terms and provision of the TOS. In addition, when using particular FIT owned or operated services, you and FIT shall be subject to any posted guidelines or rules applicable to such services, which may be posted and modified from time to time. All such guidelines or rules are hereby incorporated by reference into the TOS. FIT may also offer other services that are governed by different Terms of Service.
2. DESCRIPTION OF FIT SERVICES
FIT provides users with access to a rich collection of resources, including without limitation various communications tools, forums, shopping services, search services, personalized content and branded programming through its network of properties which may be accessed through any various medium or device now known or hereafter developed (the “FIT Services”). You also understand and agree that the FIT Services may include advertisements and that these advertisements are necessary for FIT to provide the FIT Services. You also understand and agree that the FIT Services may include certain communications from FIT, such as service announcements, administrative messages and the FIT Newsletter, and that these communications are considered part of FIT membership and you will not be able to opt out of receiving them. Unless explicitly stated otherwise, any new features that augment or enhance the current FIT Services, including the release of new FIT properties, shall be subject to the TOS. You understand and agree that the FIT Services is provided “AS-IS” and that FIT assumes no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communications or personalization settings. You are responsible for obtaining access to the FIT Services, and that access may involve third-party fees (such as Internet service provider or airtime charges). You are responsible for those fees, including those fees associated with the display or delivery of advertisements. In addition, you must provide and are responsible for all equipment necessary to access the FIT Services.
You understand that the technical processing and transmission of the FIT Services, including your Content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
Please be aware that FIT has created certain areas on the FIT Services that contain adult or mature content. You must be at least 18 years of age to access and view such areas.
3. YOUR REGISTRATION OBLIGATIONS
In consideration of your use of the FIT Services, you represent that you are of legal age to form a binding contract and are not a person barred from receiving the FIT Services under the laws of the United States or other applicable jurisdiction. You also agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the FIT Service’s registration form (the “Registration Data”) and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or FIT has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, FIT has the right to suspend or terminate your account and refuse any and all current or future use of the FIT Services (or any portion thereof). FIT is concerned about the safety and privacy of all its users, particularly children. For this reason, parents of children under the age of 13 who wish to allow their children access to the FIT Services must create a FIT Family Account. When you create a FIT Family Account and add your child to the account, you certify that you are at least 18 years old and that you are the legal guardian of the child/children listed on the FIT Family Account. By adding a child to your FIT Family Account, you also give your child permission to access many areas of the FIT Services, including, email, message boards and instant messaging (among others). Please remember that the FIT Services is designed to appeal to a broad audience. Accordingly, as the legal guardian, it is your responsibility to determine whether any of the FIT Services areas and/or Content (as defined in Section 6 below) are appropriate for your child.
4. FIT PRIVACY POLICY
Registration Data and certain other information about you are subject to our applicable privacy policy. You understand that through your use of the FIT Services you consent to the collection and use (as set forth in the applicable privacy policy) of this information, including the transfer of this information to the United States and/or other countries for storage, processing and use by FIT and its affiliates.
5. MEMBER ACCOUNT, PASSWORD AND SECURITY
You will receive a password and account designation upon completing the FIT Service’s registration process. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify FIT of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. FIT cannot and will not be liable for any loss or damage arising from your failure to comply with this Section 5.
6. MEMBER CONDUCT
You understand that all information, data, text, software, music, sound, photographs, graphics, video, messages, tags, or other materials (“Content”), whether publicly posted or privately transmitted, are the sole responsibility of the person from whom such Content originated. This means that you, and not FIT, are entirely responsible for all Content that you upload, post, email, transmit or otherwise make available via the FIT Services. FIT does not control the Content posted via the FIT Services and, as such, does not guarantee the accuracy, integrity or quality of such Content. You understand that by using the FIT Services, you may be exposed to Content that is offensive, indecent or objectionable. Under no circumstances will FIT be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available via the FIT Services.
You agree to not use the FIT Services to:
a. upload, post, email, transmit or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable;
b. harm minors in any way;
c. impersonate any person or entity, including, but not limited to, a FIT official, forum leader, guide or host, or falsely state or otherwise misrepresent your affiliation with a person or entity;
d. forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the FIT Service;
e. upload, post, email, transmit or otherwise make available any Content that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
f. upload, post, email, transmit or otherwise make available any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights (“Rights”) of any party;
g. upload, post, email, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation, except in those areas (such as shopping) that are designated for such purpose;
h. upload, post, email, transmit or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
i. disrupt the normal flow of dialogue, cause a screen to “scroll” faster than other users of the FIT Services are able to type, or otherwise act in a manner that negatively affects other users’ ability to engage in real time exchanges;
j. interfere with or disrupt the FIT Services or servers or networks connected to the FIT Services, or disobey any requirements, procedures, policies or regulations of networks connected to the FIT Services, including using any device, software or routine to bypass our robot exclusion headers;
k. intentionally or unintentionally violate any applicable local, state, national or international law, including, but not limited to, regulations promulgated by the U.S. Securities and Exchange Commission, any rules of any national or other securities exchange, including, without limitation, the New York Stock Exchange, the American Stock Exchange or the NASDAQ, and any regulations having the force of law;
l. provide material support or resources (or to conceal or disguise the nature, location, source, or ownership of material support or resources) to any organization(s) designated by the United States government as a foreign terrorist organization pursuant to section 219 of the Immigration and Nationality Act;
m. “stalk” or otherwise harass another; and/or
n. collect or store personal data about other users in connection with the prohibited conduct and activities set forth in paragraphs a through m above.
You acknowledge that FIT may or may not pre-screen Content, but that FIT and its designees shall have the right (but not the obligation) in their sole discretion to pre-screen, refuse, or remove any Content that is available via the FIT Services. Without limiting the foregoing, FIT and its designees shall have the right to remove any Content that violates the TOS or is otherwise objectionable. You agree that you must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content. In this regard, you acknowledge that you may not rely on any Content created by FIT or submitted to FIT, including without limitation information in FIT Message Boards and in all other parts of the FIT Services.
You acknowledge, consent and agree that FIT may access, preserve and disclose your account information and Content if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary to: (i) comply with legal process; (ii) enforce the TOS; (iii) respond to claims that any Content violates the rights of third parties; (iv) respond to your requests for customer service; or (v) protect the rights, property or personal safety of FIT, its users and the public.
You understand that the FIT Services and software embodied within the FIT Services may include security components that permit digital materials to be protected, and that use of these materials is subject to usage rules set by FIT and/or content providers who provide content to the FIT Services. You may not attempt to override or circumvent any of the usage rules embedded into the FIT Services. Any unauthorized reproduction, publication, further distribution or public exhibition of the materials provided on the FIT Services, in whole or in part, is strictly prohibited.
7. INTERSTATE NATURE OF COMMUNICATIONS ON FIT NETWORK
When you register with FIT, you acknowledge that in using the FIT Services to send electronic communications (including but not limited to email, search queries, sending messages to FIT Chat or FIT Groups, uploading photos and files to Flicker, and other Internet activities), you will be causing communications to be sent through FIT’s computer networks, portions of which are located in California, Texas, Virginia, and other locations in the United States and portions of which are located abroad. As a result, and also as a result of FIT’s network architecture and business practices and the nature of electronic communications, even communications that seem to be intrastate in nature can result in the transmission of interstate communications regardless of where you are physically located at the time of transmission. Accordingly, by agreeing to this TOS, you acknowledge that use of the service results in interstate data transmissions.
8. SPECIAL ADMONITIONS FOR INTERNATIONAL USE AND EXPORT AND IMPORT COMPLIANCE
Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. Use of the FIT Services and transfer, posting and uploading of software, technology, and other technical data via the FIT Services may be subject to the export and import laws of the United States and other countries. You agree to comply with all applicable export and import laws and regulations. In particular, you: (a) represent that you are not a party identified on any government export exclusion list, including but not limited to the U.S. Denied Persons, Entity, and Specially Designated Nationals Lists, nor will you transfer software, technology, and other technical data via the FIT Services to parties identified on such lists; (b) agree not to use the FIT Services for military, nuclear, missile, chemical or biological weaponry end uses in violation of U.S. export laws; (c) agree not to transfer, upload, or post via the FIT Services any software, technology or other technical data in violation of U.S. or other applicable export or import laws.
9. CONTENT SUBMITTED OR MADE AVAILABLE FOR INCLUSION ON THE FIT SERVICES
FIT does not claim ownership of Content you submit or make available for inclusion on the FIT Services. However, with respect to Content you submit or make available for inclusion on publicly accessible areas of the FIT Services, you grant FIT the following worldwide, royalty-free and non-exclusive license(s), as applicable:
a. With respect to Content you submit or make available for inclusion on publicly accessible areas of FIT Groups, the license to use, distribute, reproduce, modify, adapt, publicly perform and publicly display such Content on the FIT Services solely for the purposes of providing and promoting the specific FIT Group to which such Content was submitted or made available. This license exists only for as long as you elect to continue to include such Content on the FIT Services and will terminate at the time you remove or FIT removes such Content from the FIT Services.
b. With respect to photos, graphics, audio or video you submit or make available for inclusion on publicly accessible areas of the FIT Services other than FIT Groups, the license to use, distribute, reproduce, modify, adapt, publicly perform and publicly display such Content on the FIT Services solely for the purpose for which such Content was submitted or made available. This license exists only for as long as you elect to continue to include such Content on the FIT Services and will terminate at the time you remove or FIT removes such Content from the FIT Services.
c. With respect to Content other than photos, graphics, audio or video you submit or make available for inclusion on publicly accessible areas of the FIT Services other than FIT Groups, the perpetual, irrevocable and fully sub licensable license to use, distribute, reproduce, modify, adapt, publish, translate, publicly perform and publicly display such Content (in whole or in part) and to incorporate such Content into other works in any format or medium now known or later developed.
“Publicly accessible” areas of the FIT Services are those areas of the FIT network of properties that are intended by FIT to be available to the general public. By way of example, publicly accessible areas of the FIT Services would include FIT Message Boards and portions of FIT Groups and Flickr that are open to both members and visitors. However, publicly accessible areas of the FIT Services would not include portions of FIT Groups that are limited to members, FIT services intended for private communication such as FIT Mail or FIT Messenger, or areas off of the FIT network of properties such as portions of World Wide Web sites that are accessible via hypertext or other links but are not hosted or served by FIT.
10. CONTRIBUTIONS TO FIT
By submitting ideas, suggestions, documents, and/or proposals (“Contributions”) to FIT through its suggestion or feedback WebPages, you acknowledge and agree that: (a) your Contributions do not contain confidential or proprietary information; (b) FIT is not under any obligation of confidentiality, express or implied, with respect to the Contributions; (c) FIT shall be entitled to use or disclose (or choose not to use or disclose) such Contributions for any purpose, in any way, in any media worldwide; (d) FIT may have something similar to the Contributions already under consideration or in development; (e) your Contributions automatically become the property of FIT without any obligation of FIT to you; and (f) you are not entitled to any compensation or reimbursement of any kind from FIT under any circumstances.
11. INDEMNITY
You agree to indemnify and hold FIT and its subsidiaries, affiliates, officers, agents, employees, partners and licensors harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of Content you submit, post, transmit, modify or otherwise make available through the FIT Services, your use of the FIT Services, your connection to the FIT Services, your violation of the TOS, or your violation of any rights of another.
12. NO COMMERCIAL REUSE OF FIT SERVICES
You agree not to reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial purposes, any portion or use of, or access to, the FIT Services (including Content, advertisements, Software and your FIT ID).
13. GENERAL PRACTICES REGARDING USE AND STORAGE
You acknowledge that FIT may establish general practices and limits concerning use of the FIT Services, including without limitation the maximum number of days that email messages, message board postings or other uploaded Content will be retained by the FIT Services, the maximum number of email messages that may be sent from or received by an account on the FIT Services, the maximum size of any email message that may be sent from or received by an account on the FIT Services, the maximum disk space that will be allotted on FIT’s servers on your behalf, and the maximum number of times (and the maximum duration for which) you may access the FIT Services in a given period of time. You agree that FIT has no responsibility or liability for the deletion or failure to store any messages and other communications or other Content maintained or transmitted by the FIT Services. You acknowledge that FIT reserves the right to log off accounts that are inactive for an extended period of time. You further acknowledge that FIT reserves the right to modify these general practices and limits from time to time.
FIT Messenger, including any web-based versions, will allow you and the people with whom you communicate to save your conversations in your FIT accounts located on FIT servers. This means you can access and search your message history from any computer with access to the internet. Whether or not you use this feature, other users may choose to use it to save conversations with you in their account on FIT too. Your agreement to this TOS constitutes your consent to allow FIT to store these communications on its servers.
14. MODIFICATIONS TO FIT SERVICES
FIT reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the FIT Services (or any part thereof) with or without notice. You agree that FIT shall not be liable to you or to any third party for any modification, suspension or discontinuance of the FIT Services (or any part thereof).
15. TERMINATION
You may terminate your FIT account, any associated email address and access to the FIT Services by submitting such termination request to FIT.
You agree that FIT may, without prior notice, immediately terminate, limit your access to or suspend your FIT account, any associated email address, and access to the FIT Services. Cause for such termination, limitation of access or suspension shall include, but not be limited to, (a) breaches or violations of the TOS or other incorporated agreements or guidelines, (b)requests by law enforcement or other government agencies, (c) discontinuance or material modification to the FIT Services (or any part thereof), (d) unexpected technical or security issues or problems, (e) extended periods of inactivity, (f) engagement by you in fraudulent or illegal activities, and/or (g) nonpayment of any fees owed by you in connection with the FIT Services. Further, you agree that all terminations, limitations of access and suspensions for cause shall be made in FIT’s sole discretion and that FIT shall not be liable to you or any third party for any termination of your account, any associated email address, or access to the FIT Services.
Termination of your FIT account includes any or all of the following: (a) removal of access to all or part of the offerings within the FIT Services, (b) deletion of your password and all related information, files and content associated with or inside your account (or any part thereof), and (c) barring of further use of all or part of the FIT Services.
16. DEALINGS WITH ADVERTISERS
Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the FIT Services, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. You agree that FIT shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the FIT Services.
17. LINKS
The FIT Services may provide, or third parties may provide, links to other World Wide Web sites or resources. You acknowledge and agree that FIT is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any Content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that FIT shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource.
18. FIT’S PROPRIETARY RIGHTS
You acknowledge and agree that the FIT Services and any necessary software used in connection with the FIT Services (“Software”) contain proprietary and confidential information that is protected by applicable intellectual property and other laws. You further acknowledge and agree that Content contained in advertisements or information presented to you through the FIT Services or by advertisers is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. Except as expressly permitted by applicable law or as authorized by FIT or the applicable licensor (such as an advertiser), you agree not to modify, rent, lease, loan, sell, distribute, transmit, broadcast, publicly perform or create derivative works based on the FIT Services, such Content or the Software, in whole or in part.
FIT grants you a personal, non-transferable and non-exclusive right and license to use the object code of its Software on a single computer; provided that you do not (and do not allow any third party to) copy, modify, create a derivative work from, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in or otherwise transfer any right in the Software. You agree not to modify the Software in any manner or form, nor to use modified versions of the Software, including (without limitation) for the purpose of obtaining unauthorized access to the FIT Services. You agree not to access the FIT Services by any means other than through the interface that is provided by FIT for use in accessing the FIT Services.
19. DISCLAIMER OF WARRANTIES
you expressly understand and agree that:
a. your use of the fit services and software are at your sole risk. the fit services and software are provided on an “as is” and “as available” basis. yahoo and its subsidiaries, affiliates, officers, employees, agents, partners and licensors expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of title, merchantability, fitness for a particular purpose and non-infringement.
b. fit and its subsidiaries, affiliates, officers, employees, agents, partners and licensors make no warranty that (i) the fit services or software will meet your requirements; (ii) the fit services or software will be uninterrupted, timely, secure or error-free; (iii) the results that may be obtained from the use of the fit services or software will be accurate or reliable; (iv) the quality of any products, services, information or other material purchased or obtained by you through the fit services or software will meet your expectations; and (v) any errors in the software will be corrected.
c. any material downloaded or otherwise obtained through the use of the fit services or software is accessed at your own discretion and risk, and you will be solely responsible for and hereby waive any and all claims and causes of action with respect to any damage to your computer system, internet access, download or display device, or loss of data that results from the download of any such material.
d. no advice or information, whether oral or written, obtained by you from fit or through or from the fit services or software shall create any warranty not expressly stated in the tos.
e. a small percentage of users may experience epileptic seizures when exposed to certain light patterns or backgrounds on a computer screen or while using the fit service. certain conditions may induce previously undetected epileptic symptoms even in users who have no history of prior seizures or epilepsy. if you, or anyone in your family, have an epileptic condition, consult your physician prior to using the fit service. immediately discontinue use of the fit services and consult your physician if you experience any of the following symptoms while using the fit service: dizziness, altered vision, eye or muscle twitches, loss of awareness, disorientation, any involuntary movement, or convulsions.
20. LIMITATION OF LIABILITY
you expressly understand and agree that fit and its subsidiaries, affiliates, officers, employees, agents, partners and licensors shall not be liable to you for any punitive, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if fit has been advised of the possibility of such damages), resulting from: (a) the use or the inability to use the fit service; (b) the cost of procurement of substitute goods and services; (c) unauthorized access to or alteration of your transmissions or data; (d) statements or conduct of any third party on the fit service; or (e) any other matter relating to the fit service.
21. EXCLUSIONS AND LIMITATIONS
some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. accordingly, some of the above limitations of sections 19 and 20 may not apply to you.
22. SPECIAL ADMONITION FOR FIT SERVICES RELATING TO FINANCIAL MATTERS
If you intend to create or join any service, receive or request any news, messages, alerts or other information from the FIT Services concerning companies, stock quotes, investments or securities, please read the above Sections 19 and 20 again. They go doubly for you. In addition, for this type of information particularly, the phrase “Let the investor beware” is apt. The FIT Services is provided for informational purposes only, and no Content included in the FIT Services is intended for trading or investing purposes. FIT and its licensors shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted or made available via the FIT Services, and shall not be responsible or liable for any trading or investment decisions based on such information.
23. NO THIRD-PARTY BENEFICIARIES
You agree that, except as otherwise expressly provided in this TOS, there shall be no third-party beneficiaries to this agreement.
24. NOTICE
FIT may provide you with notices, including those regarding changes to the TOS, including by but not limited to email, regular mail, SMS, MMS, text message, postings on the FIT Services, or other reasonable means now known or hereafter developed. Such notices may not be received if you violate this TOS by accessing the FIT Services in an unauthorized manner. Your agreement to this TOS constitutes your agreement that you are deemed to have received any and all notices that would have been delivered had you accessed the FIT Services in an authorized manner.
25. TRADEMARK INFORMATION
You agree that all of FIT’s trademarks, trade names, service marks and other FIT logos and brand features, and product and service names are trademarks and the property of Federal Investments Trust(the “FIT Marks”). Without FIT’s prior permission, you agree not to display or use in any manner the FIT Marks.
26. NOTICE AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT OR INTELLECTUAL PROPERTY INFRINGEMENT
FIT respects the intellectual property of others, and we ask our users to do the same. FIT may, in appropriate circumstances and at its discretion, disable and/or terminate the accounts of users who may be repeat infringers. If you believe that your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please provide FIT’s Copyright Agent the following information:
a. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
b. a description of the copyrighted work or other intellectual property that you claim has been infringed;
c. a description of where the material that you claim is infringing is located on the site;
d. your address, telephone number, and email address;
e. a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
f. a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.
FIT’s Agent for Notice of claims of copyright or other intellectual property infringement can be reached as follows: Customer Care.
27. GENERAL INFORMATION
Entire Agreement. The TOS constitutes the entire agreement between you and FIT and governs your use of the FIT Services, superseding any prior version of this TOS between you and FIT with respect to the FIT Services. You also may be subject to additional terms and conditions that may apply when you use or purchase certain other FIT services, affiliate services, third-party content or third-party software.
Waiver and Severability of Terms. The failure of FIT to exercise or enforce any right or provision of the TOS shall not constitute a waiver of such right or provision. If any provision of the TOS is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the TOS remain in full force and effect.
No Right of Survivorship and Non-Transferability. You agree that your FIT account is non-transferable and any rights to your FIT ID or contents within your account terminate upon your death. Upon receipt of a copy of a death certificate, your account may be terminated and all contents therein permanently deleted.
Statute of Limitations. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the FIT Services or the TOS must be filed within one (1) year after such claim or cause of action arose or be forever barred.
The section titles in the TOS are for convenience only and have no legal or contractual effect.
28. VIOLATIONS
Please report any violations of the TOS to our Customer Care group.